Shipping Policy
At Sahityavishwa, we aim to deliver your favourite books safely and conveniently to your doorstep.
Please read our Shipping Policy to understand how we process, dispatch and deliver your orders.
1. Order Processing Time
Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
Processing time may vary depending on product availability and order volume.
In case of any unexpected delay, we will make reasonable efforts to inform you.
2. Shipping Locations
Currently, we aim to deliver orders across India, subject to service availability at the customer's location.
Delivery availability may depend on the courier/indian post service and the PIN code provided during checkout.
3. Shipping Charges
Free Shipping: Enjoy free shipping on all orders with a total order value of ₹999 or above.
Orders Below ₹999: Applicable shipping charges will be displayed at checkout.
Shipping charges may vary depending on the delivery location, order weight and courier/indian post service.
Free shipping eligibility is calculated based on the eligible product order value before shipping charges.
Any special shipping offers will be communicated on our website.
4. Estimated Delivery Time
Estimated delivery time depends on the destination and courier/indian post service.
Local and nearby locations: Approximately 2–5 business days.
Other locations in India: Approximately 4–10 business days.
Remote locations: Delivery may take additional time.
These are estimated timelines and may vary due to weather conditions, courier delays, public holidays or other circumstances beyond our control.
5. Order Tracking
Once your order has been dispatched, tracking details may be shared through email, SMS or WhatsApp, depending on the contact information provided.
Customers can use the tracking information to check the status of their shipment.
6. Incorrect Shipping Address
Customers are responsible for providing accurate shipping details, including:
Full name
Complete delivery address
City and State
PIN code
Active mobile number
Sahityavishwa will not be responsible for delivery failures caused by incorrect or incomplete address information provided by the customer.
7. Delayed or Undelivered Orders
If your order has not arrived within the estimated delivery period, please contact us with your order number.
We will check the shipment status with the courier/indian post service and assist you with the next steps.
8. Damaged Packages or Products
If you receive a damaged book or package, please contact us as soon as possible after delivery.
We may request photographs or videos of the damaged product and packaging to help us investigate and resolve the issue.
Please refer to our Return & Refund Policy for details about replacements and refunds.
9. Partial Shipments
In certain circumstances, items from the same order may be dispatched separately depending on product availability and fulfilment arrangements.
If this happens, separate shipment details may be provided.
10. Contact Us
For questions or assistance regarding shipping and delivery, please contact us through our Contact Us page.